Governance & Compliance Management Guide

This guide covers how to set up and manage compliance frameworks in Secure60, from deploying your first framework template through to ongoing control assessments, evidence management, and review workflows. For an overview of governance capabilities, see the Governance, Risk & Compliance Solution page.


Prerequisites


Initial Setup Workflow

Step 1 — Request & Deploy a Framework Template

The fastest way to get started is to deploy a pre-built compliance framework template. The Secure60 team maintains templates for common frameworks — contact support@secure60.io to request the template you need (e.g. ISO 27001:2022, SOC 2, PCI DSS). Additional templates can be made available on request.

Once a template has been made available to your organisation:

  1. Navigate to Governance in the left-hand menu
  2. Click the Templates tab
Governance Templates Tab
  1. Find your template and click Deploy to create a new register
  2. Give the register a name (e.g. “ISO 27001:2022 — 2026 Assessment”)
  3. The template deploys a complete register with all control groups and individual controls pre-populated, ready for assessment
Governance Register List

Step 2 — Assign Control Owners

Each control can be assigned to a responsible owner within your organisation. This determines who receives review notifications and enables the My Controls filter for quick access.


Step 3 — Configure Review Periods

Review periods determine how often each control should be reassessed. You can set this at two levels:


Step 4 — Assign a Register Owner

In addition to per-control owners, each register has a single Register Owner — typically a compliance lead, CISO, or ISO — who is accountable for the overall state of the register. The register owner is a separate role from the individual control owners: they don’t have to assess each control themselves, they attest that the register as a whole is in acceptable shape.

Register owners receive their own dedicated reminder emails when the register is approaching its review date or is overdue. These reminders are independent from the control-level reminders the individual control owners receive.


Step 5 — Set Up Notifications

Secure60 sends email digest notifications when reviews are upcoming or overdue. Each user gets one digest email per day covering everything they’re accountable for — control reviews, remediation overdue, and register-level attestation reviews — combined in a single readable summary.

Each user can configure their notification preferences independently for control-level and register-level reviews:

Control-level reminders (for control owners):

Register-level reminders (for register owners):

Notification preferences can be updated in user account settings. Users who own both controls and registers receive one combined email covering both — not multiple emails.


Ongoing Maintenance Workflow

Performing Control Assessments

The Assessment Drawer is the primary workspace for evaluating controls. Click any control row to open it.

Expanded Control Group with Controls Table

The drawer displays the control details, description/requirement, and all assessment fields:

Control Assessment Drawer
  1. Set Compliance State — Choose from Compliant, Non-Compliant, Partial, Not Assessed, or Not Applicable
  2. Set Risk Rating — Classify the risk level: Critical, High, Medium, Low, or Info
  3. Assign Owner — Select the person responsible for this control
  4. Write Evidence Notes — Document how your organisation meets (or doesn’t meet) the control requirement
  5. Set Remediation Due Date — If Non-Compliant or Partial, set a target date for remediation
  6. Click Save Changes to update the control

Use the Prev/Next arrows at the top of the drawer to move sequentially through controls without closing the drawer. When filters are active, prev/next respects the filtered set — making it easy to work through all controls of a specific status.

After each save, the compliance rollup automatically recalculates at the control group and register level.

Register Detail with Compliance Rollup Bar

Attaching Evidence

Evidence can be attached to any control to document compliance. Five evidence types are supported:

To add evidence, open the assessment drawer and click + Add Attachment in the Attachments section.

Assessment Drawer - Attachments, Exception, and Review Sections

Managing Exceptions

When a control cannot be directly met, you can raise an exception with a compensating control:

  1. Open the control in the assessment drawer
  2. In the Exception section, click Raise Exception
  3. Fill in the required fields:
    • Reason — Why the control cannot be directly met (required)
    • Compensating Control — What alternative measures are in place
    • Risk Acceptance — Formal risk acceptance statement
    • Expiry Date — Choose from 6 months, 12 months, 2 years, custom date, or never
  4. Save the exception

When an exception is raised, the control is automatically set to Compliant with a star indicator, distinguishing it from directly compliant controls. Excepted controls count as compliant in the rollup calculation.

You can extend, view details, or remove exceptions directly from the assessment drawer.


Submitting Reviews

Regular reviews ensure compliance evidence remains current. When a review is due:

  1. Open the control in the assessment drawer
  2. Verify that the evidence and compliance status are still accurate
  3. In the Review section, click Submit Review
  4. Select the review outcome:
    • Confirmed — Control compliance is verified and current
    • Issue Found — A problem was identified that needs attention
    • Needs Action — Follow-up action is required
  5. Add review notes documenting your findings

The system automatically records the review date and reviewer, calculates the next review due date, and adds the review to the control’s timeline history.


Register-Level Review Signoff

Alongside per-control reviews, Secure60 supports register-level attestation reviews — a separate, lighter-weight review performed by the register owner to formally confirm they are satisfied with the overall state of the register as a whole. This is an explicit audit-trail artefact rather than a deep re-assessment.

Who does this? The register owner — typically a compliance lead, CISO, or ISO. This is a deliberately separate role from the individual control owners who assess the specific controls inside the register.

What does it do?

How to submit a register review:

  1. Open the register
  2. In the Register Review section, click Submit Register Review
  3. Select the outcome (Confirmed, Issue Found, Needs Action)
  4. Add narrative notes documenting what you reviewed and confirmed
  5. Save

The register’s next-review-due date is then recalculated from the attestation date plus the register’s configured review period. Register owners receive reminder emails as the next attestation approaches (see Notifications below).

Why this exists. Compliance frameworks typically require an auditable record that a responsible individual has periodically reviewed the state of each register. Having a dedicated register-level review separate from control-level reviews:


Using Filters & Bulk Actions

The filter bar above the control groups provides quick access to specific subsets of controls:

Filter Shows
All All controls in the register
Compliant Controls with Compliant status
Non Compliant Controls with Non-Compliant status
Partial Controls with Partial status
Not Assessed Controls not yet assessed
N/A Controls marked Not Applicable
With Exceptions Controls that have an active exception
Review Overdue Controls where the review due date has passed
Due for Review Controls with upcoming reviews
Remediation Overdue Non-compliant controls past their remediation due date
My Controls Controls assigned to you

Bulk actions are available when you select multiple controls using the checkboxes:

Use Expand All / Collapse All to quickly show or hide all control groups.


Features by Persona

Compliance Manager / GRC Lead

Control Owner

Risk Manager

Auditor (Read Only)

IT / Security Team


Role-Based Access Reference

Role Create / Delete Update Read
Admin Yes Yes Yes
Operator Manager Yes Yes Yes
Operator No Yes Yes
Read Only No No Yes

Review Notifications

Control and register owners receive email reminders as their review and remediation dates approach or pass. Reminders are delivered as one daily digest email per user — no matter how many controls they own or how many windows those controls hit on a given day, the user gets a single consolidated email.

Sample governance review digest email showing remediation-overdue, review-overdue, today, this-week, and this-month sections

What triggers a reminder

For controls (per-control review date):

Window Default User preference
Review due in ~1 month OFF GOV_REVIEW_NOTIFY_1MONTH
Review due in ~1 week ON GOV_REVIEW_NOTIFY_1WEEK
Review due today ON GOV_REVIEW_NOTIFY_DUE
Review overdue (any length) WEEKLY GOV_REVIEW_NOTIFY_OVERDUE_FREQ (DAILY / WEEKLY / NONE)
Remediation overdue Same as review-overdue frequency GOV_REVIEW_NOTIFY_OVERDUE_FREQ

For registers (register-level attestation signoff):

Window Default User preference
Register review due in ~1 month OFF GOV_REGISTER_REVIEW_NOTIFY_1MONTH
Register review due in ~1 week ON GOV_REGISTER_REVIEW_NOTIFY_1WEEK
Register review due today ON GOV_REGISTER_REVIEW_NOTIFY_DUE
Register review overdue WEEKLY GOV_REGISTER_REVIEW_NOTIFY_OVERDUE_FREQ

Control owners and register owners manage their own preferences from the Edit User panel in Organisation Settings → Users (see User Management).

Governance Review Notifications section on the user edit panel showing toggle and frequency controls

When reminders are sent

This means a control owner based in Sydney will receive their review digest at 08:00 Sydney time; an owner in London at 08:00 London time; etc. See User Management → Digest Emails and Timezones for the full scheduling model.

Unsubscribing or reducing noise

Users who don’t want any review emails can:

There is no org-wide on/off switch by design — notifications are a per-user preference so that reducing noise for one recipient does not affect others.


Need Help?

For questions about governance and compliance management, contact support@secure60.io.

For an overview of capabilities, see the Governance, Risk & Compliance Solution page. For compliance reporting and data export, see the Compliance & Reporting section.

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